Returns

Easy 14-Day Returns Policy

We care about your satisfaction. If you are dissatisfied with your purchase for any reason, you may return it to Maddie Merriweather within 14 days for store credit. Returns should be sent to:

Maddie Merriweather Returns
1959 N. Peace Haven Rd., #188
Winston-Salem NC 27106-4850

We cannot provide free returns shipping at this time. Customers will be responsible for paying return shipping fees. Returns are subject to the conditions and exclusions below:

Eligibility Conditions

Please read conditions below. If all conditions are not met, Maddie Merriweather reserves the right to refuse the return or to charge a minimum 15% restocking fee.

  • Monogrammed or custom items cannot be returned.
  • All returned items must be in new condition.
  • Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
  • All India Hicks orders should be returned to India Hicks.
  • Embossed Graphics orders cannot be returned because they are personalized.

Exchanges

Please allow 3-5 business days for mail-in exchanges to be processed.

Refunds & Credits

Returns are for store credit only and must be returned within 14 days of purchase. Store credit cannot be issued for India Hicks or Embossed Graphics.

Order Cancellations

Orders for custom or monogrammed products cannot be cancelled once the order is sent into production.